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Tens of millions impacted by knowledge breaches at Blue Defend of California, mammography service and extra



The delicate healthcare data of tens of millions within the U.S. has been leaked by knowledge breaches that a number of insurance coverage firms, clinics, hospitals and extra reported lately.

The biggest includes Blue Defend of California, which knowledgeable the U.S. Division of Well being and Human Providers (HHS) of an incident impacting 4.7 million individuals. 

In breach notification letters and in a notice on its web site, the insurer stated that from April 2021 to January 2024, it used Google Analytics to internally monitor web site utilization of members who entered sure Blue Defend websites.

In February, the corporate realized that Google Analytics “was configured in a method that allowed sure member knowledge to be shared with Google’s promoting product, Google Advertisements, that seemingly included protected well being data.” 

“Google might have used this knowledge to conduct centered advert campaigns again to these particular person members. We wish to reassure our members that no unhealthy actor was concerned, and, to our information, Google has not used the knowledge for any function aside from these adverts or shared the protected data with anybody,” the corporate stated. 

The data shared with Google consists of insurance coverage plan title; group quantity; zip code; gender; household data; on-line account numbers; medical declare service dates; names; “Discover a Physician” search standards and outcomes; and extra.

Blue Defend of California stated it ended the connection between Google Analytics and Google Advertisements on its web sites in January 2024. 

Google didn’t reply to requests for remark about whether or not the info that was collected has been deleted or the place it at the moment is. 

Tech and healthcare firms’ use of affected person knowledge for promoting has been a persistent problem for greater than 5 years. 

The Federal Commerce Fee (FTC) and HHS previously sent a joint letter to about 130 hospital techniques and telehealth suppliers warning of safety dangers posed by monitoring applied sciences such because the Meta/Fb Pixel and Google Analytics.

The companies cautioned that such applied sciences, usually embedded in web sites and cellular apps, acquire customers’ identifiable data in methods which can be laborious for shoppers to keep away from. The company additionally stated customers are sometimes unaware that their well being knowledge is disclosed to 3rd events because of the monitoring.

Corporations like Kaiser, BetterHelp, GoodRx, Premom and Flurry have confronted huge penalties for both harvesting delicate healthcare knowledge or sharing it with third-party distributors like Google.

However final yr, the federal authorities backed off new regulations it had issued to restrict hospitals’ deployment of web-tracking instruments after a federal courtroom dominated that the Biden administration’s efforts to restrict the usage of on-line trackers by hospitals and different well being suppliers had been unlawful.

Different incidents emerge in April

Different healthcare organizations have flooded state regulators with notices of knowledge leaks exposing tons of of 1000’s of people’ data. 

For the reason that starting of April, a minimum of 17 healthcare organizations have reported breaches to regulators in Maine — with a number of surpassing more than 100,000 victims

Simply within the final week, Onsite Mammography, Kelly & Associates Insurance Group, Behavioral Health Resources, Hamilton Health Care System, Central Texas Pediatric Orthopedics and Medical Express Ambulance Service have all reported knowledge breaches ensuing from cyberattacks. 

A number of of those breaches have been claimed by ransomware gangs who plan to leak the stolen knowledge or have already got. 

The assault on Onsite Mammography, introduced on Monday, impacted 357,265 individuals and included names, Social Safety numbers, medical data and different well being data.

The sensitivity of the leaked knowledge has already prompted potential class motion lawsuits.

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