Dive Temporary:
- Daniel Henry joined Norwegian Cruise Line Holdings as the corporate’s EVP, chief digital and expertise officer, President and CEO Harry Sommer said Monday in a LinkedIn post. Henry will report back to Sommer efficient Monday and will likely be tasked with combining the IT and digital expertise groups, the corporate mentioned in a Tuesday e-mail.
- Henry’s appointment will assist the corporate’s potential to “ship seamless, progressive options that elevate each visitor experiences and our operational excellence,” Sommer mentioned within the submit. CIO and CISO Georgios Mortakis will stay with the corporate and report back to Henry, the corporate mentioned.
- The manager brings many years of IT management expertise to the cruise line, together with 17 years at American Airways and almost 5 years as EVP, international CIO at McDonald’s.
Dive Perception:
Norwegian Cruise Line’s management addition is its newest transfer to develop digital capabilities, shored up by a prolonged cloud migration and the addition of IT expertise to its board of administrators.
In June 2024, the corporate introduced it accomplished a 15-month effort to migrate its shoreside on-premises workloads to AWS, shifting greater than 100 purposes — together with its reservation system and cell apps — to cloud.
The transfer was billed as a pathway towards adoption of generative AI, machine studying and analytics choices by means of AWS.
“Our migration of on-premises workloads to AWS has resulted in important enhancements in efficiency,” Mortakis mentioned within the announcement. Throughout the firm’s largest visitors occasion up to now in November 2023, its reservations programs dealt with file volumes with none identified efficiency or availability points, Mortakis mentioned.
The corporate additionally credited expertise upgrades with lowered prices, CFO Mark Kempa mentioned through the firm’s Q1 2025 earnings call in April.
“We’ve made some tender minor expertise investments which can be actually permitting us to achieve extra efficiencies on the again finish,” Kempa mentioned.
In Might, the corporate appointed Linda Jojo to its board as an impartial director. A United Airways veteran, Jojo brings over 30 years of IT and cybersecurity expertise to the corporate.
“Ms. Jojo’s appointment is a strategic transfer to reinforce our Board’s experience in expertise and buyer options at a pivotal time for NCLH,” mentioned Sommer within the announcement.
