Dive Temporary:
- About one-third of organizations have superior to full-scale deployment of agentic AI expertise, up three-fold after two consecutive quarters at 11%, in line with a KPMG research launched Thursday.
- Fifty-seven p.c of surveyed organizations are piloting brokers, down from 65%, and 10% are exploring the opportunity of utilizing them, in comparison with 25% final quarter, the Huge 4 accounting agency discovered.
- “The info reveals simply how shortly AI brokers are shifting out of pilots and into manufacturing — and that momentum will solely speed up,” Steve Chase, KPMG’s vice chair of AI and digital innovation, mentioned in a press launch. “What makes this second distinctive is that leaders more and more see brokers not simply as a approach to lower prices, however as a approach to rethink development and create new worth.”
Dive Perception:
The nonetheless nascent expertise continues to pose implementation challenges, KPMG mentioned. The first obstacles to agent deployment embrace technical expertise gaps, workforce resistance to alter and system complexity, in line with a report on the findings.
Gartner predicts that greater than 40% of agentic AI projects will be canceled by the top of 2027, as a consequence of escalating prices, unclear enterprise worth or insufficient danger controls.
“Most agentic AI tasks proper now are early stage experiments or proof of ideas which might be principally pushed by hype and are sometimes misapplied,” Anushree Verma, a senior director analyst at Gartner, mentioned in a Wednesday press launch. “This will blind organizations to the true price and complexity of deploying AI brokers at scale, stalling tasks from shifting into manufacturing. They should lower via the hype to make cautious, strategic choices about the place and the way they apply this rising expertise.”
Many distributors are contributing to the hype by participating in “agent washing” — the rebranding of present merchandise, comparable to AI assistants, robotic course of automation and chatbots, “with out substantial agentic capabilities,” in line with the discharge.
Microsoft, Salesforce, Oracle, SAP and Workday are amongst tech giants that started launching brokers final 12 months, promising the following stage of enterprise automation.
Huge 4 accounting companies comparable to KPMG and Deloitte have shortly jumped on the band wagon as properly, providing their very own agentic AI options for purchasers.
Among the many enterprises now utilizing agentic AI, many are taking a balanced, strategic strategy, in line with the outcomes of the KPMG survey.
Practically half of leaders (46%) mentioned they have been targeted on effectivity and income development because it pertains to their AI agent methods, in line with KPMG’s report. In the meantime, chief considerations about information privateness, regulatory points and information high quality are at their highest in three quarters, the report mentioned.
KPMG polled 130 U.S.-based enterprise leaders representing organizations with an annual income of $1 billion or extra.
